- On July 31, 2019
- By Garrett Pfarr
- Tags Conquer, Growth Wheel, Vision, Yellow
Vision – Growth Wheel Y1.02
Description of the world today:
People looking for reliable services by providers that they trust in their home and working on their properties.
People are unaware of the services that they need and the right way the project should be approachedd
Contractors that behave badly: Don’t show up, unreliable, bad communication, unresponsive, hard to find, hard to get a hold of, unclear process, incorrect process, bad employees, sloppy work,
Expectations and flexibility desired by the homeowner that the contractors can’t fulfill
Sources:
- What I see lacking in my own company
- Reviews of other companies
- What clients tell me of other companies they have worked with or have let them down
Words: Unsure, Unaware, Jaded, Uncooperative
Elements involved in creating the change:
- Unsure: Better Transparency of services, employees and pricing on behalf of the company
- Unaware: Better marketing, communication and outreach on behalf of the company
- Jaded: Fulfilling the promises that we make to them
- Uncooperative: Listen to the customer first to understand their needs and how they want to be served.
Description fo the world in the future:
In the future, people will be able to discover what they need to know to feel comfortable inviting us into their home and take care of their needs. We will find and educate them to discover the place we fit in their life. Our deliverables will be spot-on – the timing, communication, and results will be delivered as promised every time. The client will love to cooperate with us because the service will be uncompromised and personalized.
